{"id":561,"date":"2024-12-07T16:54:15","date_gmt":"2024-12-07T14:54:15","guid":{"rendered":"https:\/\/athenaconsultancy.eu\/?p=561"},"modified":"2025-06-25T16:09:16","modified_gmt":"2025-06-25T14:09:16","slug":"dutyofcare","status":"publish","type":"post","link":"https:\/\/athenaconsultancy.eu\/?p=561","title":{"rendered":"#DutyOfCare"},"content":{"rendered":"\n<p>By Yota Georgakopoulou<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"664\" src=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-1024x664.jpeg\" alt=\"\" class=\"wp-image-564\" style=\"width:408px;height:auto\" srcset=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-1024x664.jpeg 1024w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-300x195.jpeg 300w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-768x498.jpeg 768w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-1536x996.jpeg 1536w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6660-2048x1328.jpeg 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>A few weeks ago, I had the honour to open the 15th edition of the <a href=\"https:\/\/www.languages-media.com\">Languages &amp; The Media <\/a>international conference and exhibition at the amazing <a href=\"https:\/\/www.anantara.com\/en\/new-york-palace-budapest\">Anantara New York Palace<\/a> hotel in Budapest. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"689\" src=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-1024x689.jpeg\" alt=\"\" class=\"wp-image-562\" style=\"width:398px;height:auto\" srcset=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-1024x689.jpeg 1024w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-300x202.jpeg 300w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-768x516.jpeg 768w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-1536x1033.jpeg 1536w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/BW7A6762-2048x1377.jpeg 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<p>The words <strong>#DutyOfCare<\/strong>, introduced in the opening remarks and subsequent keynote, became the conference takeaway. <\/p>\n\n\n\n<p>I hope our duty of care towards the viewers, but also towards all our co-workers in our market whose jobs are affected as our sector changes, becomes a focal theme for everyone in 2025!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"250\" src=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/2024_Social_Banner-copy-3.jpg\" alt=\"\" class=\"wp-image-571 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-9649a0d9 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>#LAM24 opening remarks<\/strong><\/p>\n\n\n\n<p>Our theme this year is \u2018New Frontiers in Media Localization\u2019, because our industry seems to be at a pivotal moment among the storm of changes that we\u2019ve been witnessing since we last came together.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p>In the past couple of years, media localization has faced some of its hardest times. For the first time that I can remember, revenues declined. We witnessed scriptwriter, actor and voice talent strikes, so production volumes were affected for a while, as was dubbing in some countries. We\u2019ve seen layoffs across all stakeholders \u2013 from content owners, to LSPs, to individual translators complaining about lack of work.&nbsp;Production volumes still haven\u2019t recovered and the uncertainty around AI adoption doesn\u2019t help either, even if&nbsp;an increased number of non-English local productions have taken the world by storm and are paving the way for an \u201centertainment without borders\u201d that is produced in a plurality of languages and consumed by a plurality of audiences, anywhere at any time. Live shows and events have entered the streaming arena dynamically, turnaround times continue to shrink and cost pressures abound. The demand for access services for people with disabilities,&nbsp;through sign language interpreting, subtitling and captioning, and audio description,&nbsp;is increasing \u2013 and it is expected to grow further once the European Accessibility Act is rolled out next year.&nbsp;<\/p>\n\n\n\n<p>ChatGPT was launched a couple of years ago and suddenly AI became the buzzword on everyone\u2019s lips. Machine learning technologies were here before, but they had not become a household name until LLMs and Gen AI came into the picture. There are all sorts of scenarios about what might happen now. The AI trend has taken the world by storm in all industries and verticals. In the media market, video localization automation solutions are springing up one after the other, with AI dubbing being one of the hottest trends. Many (if not most) content owners are looking for such tech-enabled solutions to allow them to make their expanded catalogues accessible and available into more languages at significantly reduced costs and faster than ever before.&nbsp;<\/p>\n\n\n\n<p>Technology and MT is of course something that we\u2019ve been exploring in previous editions of our conference, but in the past two years this discussion has come to a new level and brings many ethical questions with it. New automation workflows are being trialled and introduced everywhere, new tech-enabled LSPs are making their appearance, human-in-the-loop workflows are becoming commonplace &#8211; or machine-in-the-loop, or expert-in-the-lead if you prefer these terms instead. At the same time, media localization professionals are striking to have their voices heard, issue position statements about the dangers of GenAI in translation, and are concerned about the sustainability of our profession. <\/p>\n\n\n\n<p>While it\u2019s true that audiences now have unprecedented access to localized and accessible content, it can also be argued that quantity has been trumping quality for some time, and it is time we ask ourselves whether \u2018good enough\u2019 quality is really good enough for our society. News outlets increasingly rely on AI-generated content, as well as automated captions and subtitles for the deaf and hard-of-hearing. Translation is becoming part of every application that uses an LLM. Slator reports on this trend and calls it Translation as a Feature (TaaF).&nbsp;<\/p>\n\n\n\n<p>Despite the ongoing improvement of AI in translation, it still presents a number of pitfalls, such as lack of contextual and cultural understanding, difficulty capturing linguistic nuance and the potential for bias. All these issues, unless properly addressed by experts, can result in mistranslation, misinformation, miscommunication\u2026 and texts that rather than igniting your imagination, leave you uninspired by their mediocrity.<\/p>\n\n\n\n<p>These are the very texts that our children are growing up with. The language we provide in news items, audio descriptions, subtitled and dubbed films and series, which constitute the \u201cmass literature\u201d of our century, has a proven impact in the learning and literacy of the viewers. Language is the cornerstone of culture, it is what makes us human.&nbsp;Through language we have built civilisations, developed science and medicine, literature and philosophy.&nbsp;If AI language has the potential to impoverish our world cultures, what are the ethical implications we have as an industry? When considering ethics beyond AI, there are growing movements focused on social inclusion and diversity, for which&nbsp; language has a very important role to play.  Which begs the question: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\">What is our duty of care as an industry?<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-1024x768.jpeg\" alt=\"\" class=\"wp-image-563\" style=\"width:509px;height:auto\" srcset=\"https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-1024x768.jpeg 1024w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-300x225.jpeg 300w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-768x576.jpeg 768w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-1536x1152.jpeg 1536w, https:\/\/athenaconsultancy.eu\/wp-content\/uploads\/2024\/12\/IMG_7352-2048x1536.jpeg 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">#DutyOfCare and #Empathy became the takeaways of #LAM24, <br>as seen in the closing conference poll and all the posts following the event<\/figcaption><\/figure>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Yota Georgakopoulou A few weeks ago, I had the honour to open the 15th edition of the Languages &amp; The Media international conference and exhibition at the amazing Anantara New York Palace hotel in Budapest. The words #DutyOfCare, introduced in the opening remarks and subsequent keynote, became the conference takeaway. I hope our duty &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/athenaconsultancy.eu\/?p=561\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;#DutyOfCare&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-561","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/posts\/561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=561"}],"version-history":[{"count":4,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/posts\/561\/revisions"}],"predecessor-version":[{"id":668,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=\/wp\/v2\/posts\/561\/revisions\/668"}],"wp:attachment":[{"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/athenaconsultancy.eu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}